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Services Administrator

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This position is based in the UK. The successful candidate will ideally reside within a two-hour commute of Central London.

Reporting to

Head of Services



Contract Type: FTC 6 Months

Working Environment: As a hybrid workforce with a primary presence in the UK, you will have the flexibility to work from home, with regular team meet-ups.

Position Overview:

The Services Administrator at Enroly plays a vital role, ensuring the smooth delivery of all outsourced services to our university partners, including interview assessments, visa support, and offer-to-arrival outsourcing. The position is crucial for maintaining high service standards, SLAs, and Enroly's excellent (5 Star) Trustpilot rating. 

For more information on our services, see Enroly's services overview.

Key Responsibilities: 

  1. Assess interviews with prospective students to evaluate their credibility and suitability for studying in the UK, adhering to the guidelines set by UK Visa and Immigration (UKVI) as well as the specific requirements of partner universities.
  2. Analyse the responses, qualifications, and accompanying documents provided by applicants to assess their credibility.
  3. Maintain records of interview outcomes and provide clear recommendations regarding admissions decisions.
  4. Stay updated on changes in immigration regulations and university admission criteria to ensure accurate assessments.
  5. Collaborate with other departments to support the delivery of additional services offered by the company to its university partners, as needed by Enroly.


  • 1+ years working in international higher education admissions or compliance 
  • Flexibility and willingness to collaborate across different areas of the organisation to meet objectives and maintain service level agreements (SLAs)
  • Attention to detail and analytical skills to accurately evaluate applicant information.

Mandatory Requirements

  • Based in the UK
  • Right to work in the UK

About Enroly:

Enroly stands at the cutting edge of the higher education industry, providing leading B2B software solutions that empower universities to excel. As our growth journey continues, we're keen to reinforce our team with an individual experienced in enterprise account management within the software sector.

Application Deadline:

26 April at 5pm. We encourage you to apply early, as we review applications on a rolling basis. Suitable candidates may be interviewed before the closing date, and we reserve the right to close applications ahead of schedule if the right fit is found.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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Home office budget (to kit yourself out)


Private Health Insurance with online Doctor access


Private life insurance


Cycle to work (salary sacrifice your new bike)


Professional development budget


Lunch on us the last Friday of the month


4x away days per year and more!

Enroly logo

About the company

We're fixing international student recruitment with innovative solutions that our customers love.

Our values

  • Experience matters. We strive for the best experiences for our customers, their global users and the Enroly team.
  • Do less to do more. We prioritise impact over inputs, and give people the tools to achieve great things.
  • Always innovate. We adopt cutting-edge frameworks and technologies to stay ahead of the game.
  • Celebrate. We shout about the achievements of our team and partners.
Illustration of Enroly's commitment to user experience

Our products and services

CAS Shield is a 100% proprietary tool that automates the onboarding and arrival process for universities, their students and agents. The platform handles the repetitive and fatiguing tasks faced by university staff. This includes information and document requests, analysis of data/documents, screening for non-genuine students, and flagging at-risk students for intervention. The result is that university staff have more time for the qualitative aspect of student recruitment: providing human-to-human support to students.

Our data solutions offer universities ground-breaking real-time business reporting for the first time.

Our Services & Compliance Division provides our platform clients access to outsourced services provided by industry-leading consultants using Enroly technology.

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