Success story

The challenge

ARU had been driving impressive growth in its international student numbers, but increases in the volume and complexity of enrolments were posing significant resourcing challenges to the team.

Recruitment staff were required to support the admissions team during busy periods, and the need to offer EU students increased visa support from September 2021 was adding to workloads.

As student numbers grew, the university needed to find a way to increase the efficiency of their processes.

The solution

The ARU team decided to explore the huge administration efficiencies brought by Enroly CAS Shield, which helped handle increased student numbers with the same resources.

Smart automation and conversion communications with each student helped streamline workflows and improve accuracy during CAS and visa processing.

ARU rolled the CAS Shield platform out globally to their entire agent network, allowing all of their agents and applicants to benefit from transparent, self-service technology.

The results

75%

reduction in individual workflow tasks post implementation

5X

time saved when processing each post-deposit student

100%

transparency of information between admissions and recruitment teams

I want to thank Enroly for bringing us CAS Shield, which has made a really positive difference to our CAS processes. It has been an absolute pleasure collaborating with the Enroly team, who deserve a special mention for their excellent customer service throughout the partnership.

Dilip Kumar

International Admissions Manager, ARU

Our clients

One-in-five UK universities rely on us to enrol 50,000+ international students this year. That’s 2 million documents processed with smart automation and counting.

Swansea University logo
Birmingham City University logo
University of Wolverhampton logo
University for the Creative Arts
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Abertay University logo

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