ARU had been driving impressive growth in its international student numbers, but increases in the volume and complexity of enrolments were posing significant resourcing challenges to the team.
Recruitment staff were required to support the admissions team during busy periods, and the need to offer EU students increased visa support from September 2021 was adding to workloads.
As student numbers grew, the university needed to find a way to increase the efficiency of their processes.
The ARU team decided to explore the huge administration efficiencies brought by Enroly CAS Shield, which helped handle increased student numbers with the same resources.
Smart automation and conversion communications with each student helped streamline workflows and improve accuracy during CAS and visa processing.
ARU rolled the CAS Shield platform out globally to their entire agent network, allowing all of their agents and applicants to benefit from transparent, self-service technology.
reduction in individual workflow tasks post implementation
time saved when processing each post-deposit student
transparency of information between admissions and recruitment teams
I want to thank Enroly for bringing us CAS Shield, which has made a really positive difference to our CAS processes. It has been an absolute pleasure collaborating with the Enroly team, who deserve a special mention for their excellent customer service throughout the partnership.
International Admissions Manager, ARU
One-in-five UK universities rely on us to enrol 150,000+ international students this year. That’s 2 million documents processed with smart automation and counting.
When we start working with a university client we automatically onboard its agent partners. Explore the agent training process in this AEC agent case study.
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