Transformation through self-service tech

Aston's teams were endlessly chasing documents, managing complex recruitment and admissions workflows, and checking students’ funding sources.

This painful status quo meant that staff became overwhelmed during key recruitment periods and effective collaboration was near-impossible. The many challenges also needed to be balanced against protecting the university's sponsor license.

Aston tried to find internal solutions, such as reviewing staffing levels, redeployment from other functional areas to cover peak periods, and developing systems in-house, but ultimately none of these approaches were able to get to the heart of the issues.

It became increasingly clear that the team needed specialist tools that could meet their key objective of speeding up CAS processing and automating financial checks, while maintaining 100% accuracy when offering students advice and guidance.

Enroly CAS Shield provided Aston's team with sophisticated and configurable workflow automation, helping reduce the repetitive and fatiguing tasks that slowed them down. It also offered self-service workflow automation for Aston’s students and agents, with tailored CAS guidance right when it was needed, giving each stakeholder full visibility over the process.

As well as benefitting from the core process and workflow features of CAS Shield, the system also offered wider benefits that the Aston team had been desperate to achieve, including:

✅ Automated document requests
✅ Finance preparation and forensic accounting features
✅ Pipeline management tools to help prioritise student advice

Implementation was quick and easy, taking just a matter of weeks to get up and running.